HomeGood Tech1st robot mall customer attendant "SAM" debuts offline and online for SM...

1st robot mall customer attendant “SAM” debuts offline and online for SM customers

Cypher Learning
Cypher Learning
Photo: Elisia Parmisano Instagram

The first Artificial Intelligence (AI) concierge named “SAM” has debuted at the SM Megamall, servicing mall customers both at the mall site and online via Facebook messenger.

The English-speaking robot mall customer service attendant which was first announced by SM Supermalls in October 2018 was finally presented and put into action on March 28 at SM Megamall. Three SAMs are currently posted in different areas of the mall.

SAM the robot helps customers find their way around the mall and provide information on promotions and events through the use of screens and speakers. Equipped with an advanced face recognition technology, it can also make personalized greetings to customers once they enter the mall.

Customers can also chat with SAM through the SM Supermalls Facebook page as it serves as a 24/7 online concierge that can provide information like branch locations, mall schedules and promos, to name a few.

SAM on Messenger

WATCH SAM and tell us in the comments below your own SAM the robot experience!

https://twitter.com/smsupermalls/status/1111323351320977408

Like, Follow, Subscribe to GoodNewsPilipinas.com Facebook, Twitter, Instagram, Good News Pilipinas! TV on YouTube, new story notifications and e-mail newsletters for updates on more Filipino Pride stories.

Facebook Comments
The Good News Pilipinas Team
The Good News Pilipinas Team
The Good News Pilipinas Team is a group of Filipino journalists who advocate putting more good news stories about the Philippines and Filipinos on the media.

Get Your Dose of Good Vibes!

Power Up Your Positivity! Catch all the Good-Vibes! Join the GoodNewsPilipinas.com VIP list and get your daily dose of sunshine and Pinoy Pride! Unwrap stories that put Filipino awesomeness in your life! CLICK the subscribe button for our e-newsletter and turn your inbox into a fiesta of feel-good news! Inspire your day, fuel your pride! 🇵🇭✨

- Advertisment -

Top Stories