American BPO to offer 10,000 jobs in PH

United States business process outsourcing (BPO) company Alorica has announced it will offer 10,000 jobs in the Philippines as it expands its presence in the country with a new facility in Makati City.


The BPO’s new facility provides open and collaborative workspaces for additional workers to beef up its current 35,000 workforce.

The 58,000 square foot facility was built in response to the expanding demands for its Philippine services according to Alorica Asia Region President Bong Borja.

“Alorica has been earning more business from our clients and adding new clients. Because of this, we need to expand rapidly here in the Philippines,” Borja said in a Business Mirror report.

“The 12-storey Alorica Center features modern workspaces, applicant and employee lounges, collaboration areas, training rooms, interview and conference rooms, and recreational spaces, such as a fitness gym, a spacious cafeteria with various food options, full-service clinic, huddle areas, sleeping quarters and parking. Expansive glass walls and perimeter open spaces bring ample natural light, afford beautiful city views and induce socialization.” 

Alorica, the largest provider of customer service solutions in the US market, currently operates 12 centers in the Philippines including Metro Manila, Cebu, Clark, Davao and Laoag.

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The Good News Pilipinas Team is a group of Filipino journalists who advocate putting more good news stories about the Philippines and Filipinos on the media.