Air passengers can now file complaints and request assistance faster with the newly upgraded Air Passengers Bill of Rights (APBR) mobile application from the Department of Transportation and Civil Aeronautics Board.

The APBR was first launched in October 2018 as a commitment to address air passengers needs for the:

  • Right To Be Provided With Accurate Information Before Purchase
  • Right To Receive Full Value Of The Service Purchased
  • Right To Compensation

The APBR mobile application can be downloaded for free on any mobile device via the Google play store.

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