Tag: contact center
Contact centers see speedier adoption of AI solutions in customer service amid pandemic
Top experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis.
PHL BPO’s host 150 Fortune 500 investors
The Philippine contact center industry is hosting 150 Fortune 500 investors who are in the country for the 11th International Contact Center Conference
Top Stories
Which Solar Power System Is Best for Filipino Homes? Mapúa Professor...
With rising electricity costs, more Filipinos are turning to renewable energy—particularly solar power—for their homes.
Learn how Filipino students are being prepared to lead in...
