Tag: contact center

Contact centers see speedier adoption of AI solutions in customer service amid pandemic

Top experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis.
ICCCE

PHL BPO’s host 150 Fortune 500 investors

The Philippine contact center industry is hosting 150 Fortune 500 investors who are in the country for the 11th International Contact Center Conference
- Advertisement -

Top Stories

From P32M Debt to Multi-Billion Success: Steve Sy’s Business Comeback Story...

How can someone pay only ₱2,000 when collectors are asking for millions? In this Money Masters episode with Chinkee Tan, Steve Sy, CEO of Great...