by The Good News Pilipinas Team | Sep 6, 2020 | Good Tech
Top experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis. “I think everyone will be pushed to go online. E-commerce will be pushed, even services will...
by The Good News Pilipinas Team | Sep 26, 2016 | Good Deed
The Philippine contact center industry is hosting 150 Fortune 500 investors who are in the country for the 11th International Contact Center Conference and Expo (ICCCE). Speakers from Fortune 500 companies and world-famous companies such as Accenture, EGS, Frost &...